System crash after SysMicro Petaling Jaya LLC product update
Complaint Details
I'm writing to complain about the support package I received from SysMicro Petaling Jaya LLC. After paying $786.20 for plan, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Bertram C., but have not received a satisfactory resolution.
Comments (2)
Lue Mante
May 23, 2025 05:14I'm adding this comment to provide additional information. The meal kit from SysMicro Petaling Jaya LLC not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Bernard Arnaud
May 24, 2025 06:06ComplaintNest Administrator Alert: We have noticed that SysMicro Petaling Jaya LLC has not yet responded to your complaint about their customer support plan. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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