Hidden fees discovered from The Direct Supply

Online Shopping Verified Submitted Jan 20, 2025
The Direct Supply | Hong Kong | Arvel Krajcik

Complaint Details

I'm writing to complain about the consultation I received from The Direct Supply. After paying $794.17 for subscription, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Omari W., but have not received a satisfactory resolution.

748 views | 2 comments | Jan 20, 2025 16:55

Comments (2)

Arvel Krajcik

Arvel Krajcik

May 14, 2025 05:23

I appreciate The Direct Supply reaching out, but the solution provided doesn't address my original concern. The replacement formal shoes has the same defect as the original one I complained about.

Admin User (Original)

Admin User (Original)

May 25, 2025 05:22

ComplaintNest Administrator Note: We have reviewed this complaint against The Direct Supply and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the handbag. ComplaintNest Support Team

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Jan 20, 2025 Arvel Krajcik

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May 26, 2025 System