False promises made by Law, Law & Team Corp. representative

Lawyers and Attorneys Verified Submitted Jul 14, 2024
Law, Law & Team Corp. | Vietnam | Jessie Rau

Complaint Details

I'm writing to complain about the return process I received from Law, Law & Team Corp.. After paying $620.12 for gadget, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Velva L., but have not received a satisfactory resolution.

617 views | 2 comments | Jul 14, 2024 03:55

Comments (2)

Jessie Rau

Jessie Rau

May 04, 2025 05:38

Thank you for your response, but I'm still not satisfied with the resolution offered. The $45.13 refund only covers part of what I paid for the consultation service, and I've had to spend additional money to fix the issues caused.

Bernard Arnaud

Bernard Arnaud

May 14, 2025 05:35

Dear customer, On behalf of Law, Law & Team Corp., I would like to personally apologize for the inconvenience you've experienced with our consultation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-4756C77F) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Casey Hernandez Resolution Specialist Law, Law & Team Corp.

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Jul 14, 2024 Jessie Rau

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