Refund refused by True Supply Enterprises
Complaint Details
I'm writing to complain about the setup assistance I received from True Supply Enterprises. After paying $800.48 for system, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Rylee X., but have not received a satisfactory resolution.
Comments (2)
Oscar Hyatt
May 19, 2025 05:39Just wanted to follow up on my complaint regarding True Supply Enterprises. I haven't heard anything back yet, and the athletic shoes I purchased is still not working correctly. Any assistance would be greatly appreciated.
Jennie Brown
May 23, 2025 05:29ComplaintNest Administrator Update: We have received confirmation from True Supply Enterprises that they are actively working to resolve your complaint. Their representative, Richard Garcia, has committed to contacting you within 10 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified