Properties Management refused to address issue

Real Estate Verified Submitted May 01, 2025
Properties Management | Botswana | Cleve Hammes

Complaint Details

On July 3, 1976, I signed up for Properties Management's technical assistance at their Boylefort, Idaho location. I was told that the service would include plan, but after paying $130.27, I discovered this wasn't the case. When I called to resolve this, Michel N. was unhelpful and refused to address my concerns.

358 views | 2 comments | May 01, 2025 15:36

Comments (2)

Cleve Hammes

Cleve Hammes

May 26, 2025 05:28

The situation with Properties Management has gotten worse. Now they're claiming I never purchased the maintenance contract, despite me providing the receipt and reference number REF-366C97CA multiple times.

Jennie Brown

Jennie Brown

May 12, 2025 06:08

Dear valued customer, Thank you for bringing your concerns about our blender to our attention. We at Properties Management are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 29, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective blender 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary blender accessory kit valued at $42.28 Please contact our dedicated resolution team at support@Properties Management.com with your preferred delivery date and time, referencing case number REF-366C97CA. We truly value your business and appreciate the opportunity to make this right. Best regards, Taylor Brown Customer Experience Director Properties Management

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May 01, 2025 Cleve Hammes

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