Prescription errors by Complete Center pharmacy

I'm updating my complaint because Complete Center finally contacted me today. They've offered to replace the tablet, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for bringing this matter to our attention. We at Complete Center take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our television and have initiated an internal investigation (Reference: REF-496CD8B0). One of our specialists from our Customer Experience will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Davis Customer Experience Specialist Complete Center Customer Relations