Overcharged by Market Express for service
Complaint Details
On March 1, 1997, I signed up for Market Express's delivery service at their Bahringerstad, Rhode Island location. I was told that the service would include system, but after paying $645.18, I discovered this wasn't the case. When I called to resolve this, Marjolaine Z. was unhelpful and refused to address my concerns.
Comments (2)
Isabell Luettgen
May 20, 2025 05:33After speaking with Taylor King from the Executive Customer Care at Market Express, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Montana Yundt
May 20, 2025 05:13ComplaintNest Administrator Update: We have received confirmation from Market Express that they are actively working to resolve your complaint. Their representative, Joseph Rodriguez, has committed to contacting you within 6 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"