Hidden fees discovered from Summit Education Holdings
Complaint Details
I'm writing to complain about the premium plan I received from Summit Education Holdings. After paying $433.34 for platform, I found that it faced system outages. I've tried resolving this with your customer service team multiple times, including speaking with Gina S., but have not received a satisfactory resolution.
Comments (2)

Golden Goyette
Apr 27, 2025 05:37I've received an email from Karen Smith at Summit Education Holdings offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The winter coat was clearly defective from the start.

Margarita Kuhn
May 20, 2025 05:54ComplaintNest Administrator Note: We have reviewed this complaint against Summit Education Holdings and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the handbag. ComplaintNest Support Team
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