Poor customer service experience with Trade Hub
Complaint Details
On February 6, 2007, I signed up for Trade Hub's return process at their Kaylieshire, Florida location. I was told that the service would include item, but after paying $419.25, I discovered this wasn't the case. When I called to resolve this, Vesta D. was unhelpful and refused to address my concerns.
Comments (2)
Keely Muller
Apr 27, 2025 05:46I wanted to update this complaint to mention that a representative from Trade Hub called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Nathalie Fouquet
May 21, 2025 05:53ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Trade Hub of this issue through multiple channels. They have acknowledged receipt of this complaint on April 23, 2025 and have assigned it reference number REF-786AB8C4 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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