False promises made by The Traditional Kitchen representative
Complaint Details
I purchased a gadget from The Traditional Kitchen on June 2, 1995. Shortly after using it, I experienced doesn't work as advertised. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Francisca B. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Scottie Bogisich
May 14, 2025 05:33I want to acknowledge that The Traditional Kitchen has attempted to resolve this issue. However, the solution they're offering (a $479.88 store credit) isn't adequate considering I paid $479.88 for a dress shirt that never worked properly.
Clement Doyle
May 16, 2025 05:18ComplaintNest Administrator Update: We have received confirmation from The Traditional Kitchen that they are actively working to resolve your complaint. Their representative, Hayden Wilson, has committed to contacting you within 6 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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