Billing dispute with Quality Dishes
Complaint Details
I want to report a serious concern with Quality Dishes's system that I purchased on July 20, 2018 from your Elianfurt, Indiana store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Christelle C., but my issue remains unresolved.
Comments (2)
Bettye Mayert
Apr 29, 2025 06:02The situation with Quality Dishes has gotten worse. Now they're claiming I never purchased the design service, despite me providing the receipt and reference number REF-C7A19FE3 multiple times.
Zachery Kerluke
May 14, 2025 05:45Dear valued customer, Thank you for your complaint regarding the t-shirt you purchased on April 28, 2025. At Quality Dishes, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $323.24 2. A replacement t-shirt with an extended warranty 3. A store credit of $323.24 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-C7A19FE3. We value your business and hope to restore your confidence in our company. Best regards, Alex Robinson Customer Service Manager Quality Dishes
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