Poor customer service experience with Eats & Bistros Pattaya
Complaint Details
I am writing regarding order #ORD-8413-STU-7439 placed with Eats & Bistros Pattaya on May 5, 2017. I paid $754.53 for gadget, but when it arrived, I discovered was denied a refund. I've made numerous attempts to contact customer service, but Alford V. and other representatives have not been helpful in resolving this matter.
Comments (2)
Alek Batz
May 04, 2025 05:41I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Eats & Bistros Pattaya. Can someone please provide an update?
Jedidiah Becker
May 14, 2025 05:38Dear valued customer, Thank you for your complaint regarding the winter coat you purchased on April 10, 2025. At Eats & Bistros Pattaya, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $156.30 2. A replacement winter coat with an extended warranty 3. A store credit of $156.30 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-7D9D3297. We value your business and hope to restore your confidence in our company. Best regards, Thomas Miller Customer Service Manager Eats & Bistros Pattaya
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