Unsatisfactory resolution from Choice Shop Plus
Complaint Details
I want to report a serious concern with Choice Shop Plus's item that I purchased on April 29, 2010 from your Port Bertram, Louisiana store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Kitty W., but my issue remains unresolved.
Comments (2)
Amara Welch
Apr 29, 2025 05:43I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Choice Shop Plus. Can someone please provide an update?
Zachery Kerluke
May 23, 2025 05:17Dear valued customer, Thank you for your complaint regarding the dress shirt you purchased on April 1, 2025. At Choice Shop Plus, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $288.11 2. A replacement dress shirt with an extended warranty 3. A store credit of $288.11 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-C59BB6BA. We value your business and hope to restore your confidence in our company. Best regards, Peyton Hall Customer Success Manager Choice Shop Plus
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"