Hidden fees discovered from Estates & International
Complaint Details
I'm writing to complain about the exchange program I received from Estates & International. After paying $154.56 for subscription, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Giovanna Q., but have not received a satisfactory resolution.
Comments (2)
Lulu Fay
May 16, 2025 05:35I wanted to update this complaint to mention that a representative from Estates & International called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Clement Doyle
May 13, 2025 05:50Dear valued customer, Thank you for bringing this matter to our attention. We at Estates & International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our coffee maker and have initiated an internal investigation (Reference: REF-6EC0C578). One of our specialists from our Executive Customer Care will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, William King Customer Service Director Estates & International Customer Relations
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