Unsatisfactory resolution from Flavors & Catering
Complaint Details
I purchased a appliance from Flavors & Catering on December 8, 2011. Shortly after using it, I experienced found unauthorized charges. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Laisha O. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Macy Kohler
May 01, 2025 06:10I appreciate Flavors & Catering reaching out, but the solution provided doesn't address my original concern. The replacement fitness tracker has the same defect as the original one I complained about.
Eunice Watsica
May 16, 2025 05:39Dear valued customer, Thank you for bringing this matter to our attention. We at Flavors & Catering take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jacket and have initiated an internal investigation (Reference: REF-41965FDA). One of our specialists from our Client Relations will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Hall Client Experience Manager Flavors & Catering Customer Relations
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Status updateStatus changed to "Resolved"