Refund refused by QualityDeal Washington Corp.

I appreciate QualityDeal Washington Corp. reaching out, but the solution provided doesn't address my original concern. The replacement sweater has the same defect as the original one I complained about.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding QualityDeal Washington Corp.'s sweater and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at QualityDeal Washington Corp. and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team