QualityDeal Washington Corp. refused to address issue

It's now been 8 days since my initial complaint, and QualityDeal Washington Corp. still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their professional setup.

Dear valued customer, Thank you for bringing this matter to our attention. We at QualityDeal Washington Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our handbag and have initiated an internal investigation (Reference: REF-800D7C59). One of our specialists from our Service Excellence will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Peyton Lewis Client Relations Manager QualityDeal Washington Corp. Customer Relations

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified QualityDeal Washington Corp. of this issue through multiple channels. They have acknowledged receipt of this complaint on April 30, 2025 and have assigned it reference number REF-800D7C59 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team