Logic Studios Kobe tech support failed to resolve issue

I am writing regarding order #ORD-6376-NTP-4503 placed with Logic Studios Kobe on February 6, 1974. I paid $47.57 for accessory, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Darrel N. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6376-NTP-4503 placed with Logic Studios Kobe on February 6, 1974. I paid $47.57 for accessory, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Darrel N. and other representatives have not been helpful in resolving this matter.