Hidden fees discovered from Campus of Leadership Holdings

I appreciate Campus of Leadership Holdings reaching out, but the solution provided doesn't address my original concern. The replacement winter coat has the same defect as the original one I complained about.

Dear valued customer, Thank you for bringing this matter to our attention. We at Campus of Leadership Holdings take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our t-shirt and have initiated an internal investigation (Reference: REF-12007262). One of our specialists from our Resolution Center will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Miller Director of Customer Success Campus of Leadership Holdings Customer Relations