Hidden fees discovered from Consulting Associates Corp.

After my initial complaint, Consulting Associates Corp. contacted me to troubleshoot the meal kit. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.

Dear valued customer, Thank you for bringing your concerns about our specialty food item to our attention. We at Consulting Associates Corp. are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 2, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective specialty food item 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary specialty food item accessory kit valued at $195.93 Please contact our dedicated resolution team at support@Consulting Associates Corp..com with your preferred delivery date and time, referencing case number REF-8F065320. We truly value your business and appreciate the opportunity to make this right. Best regards, Peyton White Client Relations Director Consulting Associates Corp.