Abode of Signature failed to honor their commitment
Complaint Details
I'm writing to complain about the support package I received from Abode of Signature. After paying $853.66 for appliance, I found that it faced system outages. I've tried resolving this with your customer service team multiple times, including speaking with Gardner I., but have not received a satisfactory resolution.
Comments (2)
Mercedes Kuvalis
May 08, 2025 06:03An update to my situation: I've now spoken with three different representatives from Abode of Signature, and each has given me conflicting information about how to resolve the issue with my microwave. This is extremely frustrating.
Francisco Marco
May 14, 2025 06:00Dear valued customer, Thank you for bringing this matter to our attention. We at Abode of Signature take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our blender and have initiated an internal investigation (Reference: REF-BA484941). One of our specialists from our Technical Support will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jessica Garcia Support Team Lead Abode of Signature Customer Relations
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