The Essential Life Alliance provided defective product

Hospitals Verified Under Review Nov 23, 2024
The Essential Life Alliance | Namibia | Selina Goldner

Complaint Details

I purchased a appliance from The Essential Life Alliance on March 9, 2025. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Marianne J. who promised to escalate my case, but I've heard nothing since.

736 views | 1 comments | Nov 23, 2024 13:10

Comments (1)

Selina Goldner

Selina Goldner

May 06, 2025 06:06

I appreciate The Essential Life Alliance reaching out, but the solution provided doesn't address my original concern. The replacement smartphone has the same defect as the original one I complained about.

Helpful (1) Reply

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Nov 23, 2024 Selina Goldner

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May 26, 2025 System

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Status changed to "Under Review"

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