Warranty claim denied by The Essential Life Alliance
Complaint Details
I purchased a plan from The Essential Life Alliance on October 19, 1991. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Nicklaus F. who promised to escalate my case, but I've heard nothing since.
Comments (1)
Rosalind Hirthe
May 25, 2025 05:58I'm updating my complaint because The Essential Life Alliance finally contacted me today. They've offered to replace the smartphone, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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