Delayed delivery from Life Network
Complaint Details
I'm writing to complain about the customer support I received from Life Network. After paying $22.77 for service, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Mittie P., but have not received a satisfactory resolution.
Comments (2)
Dena Dooley
May 17, 2025 06:08I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Life Network. Can someone please provide an update?
Zachery Kerluke
May 12, 2025 05:48Dear valued customer, Thank you for your complaint regarding the router you purchased on May 1, 2025. At Life Network, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $171.13 2. A replacement router with an extended warranty 3. A store credit of $171.13 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-3F0C067F. We value your business and hope to restore your confidence in our company. Best regards, Patricia Clark Customer Success Manager Life Network
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
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Status Update
Status updateStatus changed to "Resolved"
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