System crash after WebCloud Computing product update
Complaint Details
I'm writing to complain about the consultation I received from WebCloud Computing. After paying $242.74 for equipment, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Lesley O., but have not received a satisfactory resolution.
Comments (2)
Lue Mante
May 13, 2025 06:04It's now been 7 days since my initial complaint, and WebCloud Computing still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their customization service.
Daniel Menard
May 19, 2025 06:02Dear valued customer, Thank you for bringing this matter to our attention. We at WebCloud Computing take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our specialty coffee and have initiated an internal investigation (Reference: REF-6954F0B6). One of our specialists from our Client Satisfaction will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Alex Miller Customer Advocacy Manager WebCloud Computing Customer Relations
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