Warranty claim denied by Living & Solutions
Complaint Details
On November 1, 1993, I signed up for Living & Solutions's troubleshooting service at their New Carmelashire, Minnesota location. I was told that the service would include system, but after paying $149.53, I discovered this wasn't the case. When I called to resolve this, Adeline J. was unhelpful and refused to address my concerns.
Comments (2)
Delfina Schumm
May 17, 2025 05:43I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Living & Solutions has been much more responsive, though we still haven't reached a satisfactory resolution regarding their repair service.
Admin User
May 17, 2025 05:32Dear valued customer, Thank you for bringing this matter to our attention. We at Living & Solutions take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our cookware set and have initiated an internal investigation (Reference: REF-20BA66F9). One of our specialists from our Customer Success will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Walker Client Support Executive Living & Solutions Customer Relations
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"