Quality issues with AILink Labs Holdings product
Complaint Details
I am writing regarding order #ORD-5130-LNL-6818 placed with AILink Labs Holdings on June 24, 1972. I paid $464.33 for subscription, but when it arrived, I discovered doesn't work as advertised. I've made numerous attempts to contact customer service, but Madonna I. and other representatives have not been helpful in resolving this matter.
Comments (2)

Blanca Glover
May 13, 2025 06:00I'm adding this comment to provide additional information. The grocery order from AILink Labs Holdings not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Margarita Kuhn
May 16, 2025 05:40Dear valued customer, Thank you for your complaint regarding the grocery order you purchased on May 13, 2025. At AILink Labs Holdings, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $194.58 2. A replacement grocery order with an extended warranty 3. A store credit of $194.58 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-6E0CF80A. We value your business and hope to restore your confidence in our company. Best regards, Avery Thomas Customer Advocacy Manager AILink Labs Holdings
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