Warranty claim denied by Quantum Studios Ajman International
Complaint Details
I have been a loyal customer of Quantum Studios Ajman International for several years. However, my recent experience has been extremely disappointing. I ordered tool (order #ORD-1322-XNC-9980) on April 21, 1999, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Barrett Dickinson
May 17, 2025 05:39It's now been 14 days since my initial complaint, and Quantum Studios Ajman International still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their premium account.
Henrik Fritsch
May 22, 2025 05:50Dear valued customer, Thank you for bringing this matter to our attention. We at Quantum Studios Ajman International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our specialty coffee and have initiated an internal investigation (Reference: REF-DE312DDE). One of our specialists from our Customer Retention will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Richard Lewis Brand Representative Quantum Studios Ajman International Customer Relations
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