Hidden fees discovered from Properties & Partners Mérida
Complaint Details
On November 13, 1996, I signed up for Properties & Partners Mérida's troubleshooting service at their Schmittton, North Carolina location. I was told that the service would include tool, but after paying $288.88, I discovered this wasn't the case. When I called to resolve this, Danika I. was unhelpful and refused to address my concerns.
Comments (2)
Donna Dietrich
May 16, 2025 06:01I've received an email from Riley Hernandez at Properties & Partners Mérida offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The vacuum cleaner was clearly defective from the start.
Henrik Fritsch
May 20, 2025 05:56Dear valued customer, Thank you for bringing this matter to our attention. We at Properties & Partners Mérida take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our microwave and have initiated an internal investigation (Reference: REF-B983273D). One of our specialists from our Quality Assurance will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Riley Taylor Client Experience Manager Properties & Partners Mérida Customer Relations
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