Warranty claim denied by Abode of Prime

I've received an email from Sarah Johnson at Abode of Prime offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The kitchen knife set was clearly defective from the start.

Dear valued customer, Thank you for bringing your concerns about our cookware set to our attention. We at Abode of Prime are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 15, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective cookware set 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary cookware set accessory kit valued at $396.48 Please contact our dedicated resolution team at support@Abode of Prime.com with your preferred delivery date and time, referencing case number REF-9958517B. We truly value your business and appreciate the opportunity to make this right. Best regards, Taylor Young Technical Support Director Abode of Prime