Medical records inaccuracies at EssentialHealing
Complaint Details
I am writing regarding order #ORD-1518-AJM-8996 placed with EssentialHealing on March 10, 1993. I paid $704.23 for item, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Mozelle N. and other representatives have not been helpful in resolving this matter.
Comments (2)
Dereck Leuschke
May 17, 2025 06:02I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about EssentialHealing. Can someone please provide an update?
Clement Doyle
May 24, 2025 05:41Dear valued customer, Thank you for bringing this matter to our attention. We at EssentialHealing take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-6696F5E0). One of our specialists from our Customer Success will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Karen Miller Client Relations Manager EssentialHealing Customer Relations
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