Billing dispute with Living Group Grenoble

I am writing regarding order #ORD-2933-LXC-7285 placed with Living Group Grenoble on November 27, 1991. I paid $375.80 for item, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Belle V. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2933-LXC-7285 placed with Living Group Grenoble on November 27, 1991. I paid $375.80 for item, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Belle V. and other representatives have not been helpful in resolving this matter.