Fast Haus Nation Austin failed to honor their commitment
Complaint Details
I want to report a serious concern with Fast Haus Nation Austin's tool that I purchased on November 13, 1999 from your Lake Patsy, Connecticut store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Cassandre Q., but my issue remains unresolved.
Comments (2)
Stephan Wiegand
May 09, 2025 05:58It's now been 9 days since my initial complaint, and Fast Haus Nation Austin still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their customer support plan.
Montana Yundt
May 26, 2025 06:00Dear valued customer, Thank you for bringing this matter to our attention. We at Fast Haus Nation Austin take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jeans and have initiated an internal investigation (Reference: REF-E4D78A6B). One of our specialists from our Consumer Affairs will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Walker Customer Experience Specialist Fast Haus Nation Austin Customer Relations
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