Delayed delivery from Balance Physicians
Complaint Details
On February 21, 2008, I signed up for Balance Physicians's support package at their East Francisborough, Vermont location. I was told that the service would include subscription, but after paying $32.86, I discovered this wasn't the case. When I called to resolve this, Raleigh R. was unhelpful and refused to address my concerns.
Comments (2)
Franco Grant
May 18, 2025 05:17I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Balance Physicians. Can someone please provide an update?
Margarita Kuhn
May 13, 2025 05:25Dear customer, On behalf of Balance Physicians, I would like to personally apologize for the inconvenience you've experienced with our installation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-7D5C5D75) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Robert Hernandez Client Relations Manager Balance Physicians
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"
Similar Complaints
Delayed delivery from Diagnostic Services Holdings
Appointment scheduling issues with The Prime Vitality Specialists
Advanced Specialists refused to address issue