Delayed delivery from TechCloud Turin Ltd.
Complaint Details
On July 17, 1972, I signed up for TechCloud Turin Ltd.'s upgrade service at their Gleichnerberg, Montana location. I was told that the service would include unit, but after paying $255.44, I discovered this wasn't the case. When I called to resolve this, Lukas K. was unhelpful and refused to address my concerns.
Comments (2)
Russ Sporer
May 09, 2025 05:24An update to my situation: I've now spoken with three different representatives from TechCloud Turin Ltd., and each has given me conflicting information about how to resolve the issue with my restaurant order. This is extremely frustrating.
Gabriela Pietsch
May 21, 2025 05:42Dear valued customer, Thank you for your complaint regarding the specialty food item you purchased on May 15, 2025. At TechCloud Turin Ltd., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $317.54 2. A replacement specialty food item with an extended warranty 3. A store credit of $317.54 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-DF155694. We value your business and hope to restore your confidence in our company. Best regards, Joseph Rodriguez Customer Retention Manager TechCloud Turin Ltd.
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Status updateStatus changed to "Resolved"