Unsatisfactory resolution from Scholar Institute
Complaint Details
I want to report a serious concern with Scholar Institute's platform that I purchased on April 15, 2010 from your West Tanya, Oklahoma store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Watson C., but my issue remains unresolved.
Comments (2)

Jerome Kris
May 18, 2025 05:55Thank you for your response, but I'm still not satisfied with the resolution offered. The $205.14 refund only covers part of what I paid for the extended warranty, and I've had to spend additional money to fix the issues caused.

Clement Doyle
May 16, 2025 06:03ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Scholar Institute's sweater and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Scholar Institute and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
Complaint Status
ResolvedAI Verification
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
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Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"
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