Data loss incident with AI Technologies Inc. service

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about AI Technologies Inc.. Can someone please provide an update?

Dear valued customer, Thank you for your complaint regarding the meal kit you purchased on May 8, 2025. At AI Technologies Inc., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $459.86 2. A replacement meal kit with an extended warranty 3. A store credit of $459.86 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-E896DB75. We value your business and hope to restore your confidence in our company. Best regards, David Robinson Customer Success Manager AI Technologies Inc.

ComplaintNest Administrator Note: We have reviewed this complaint against AI Technologies Inc. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the meal delivery. ComplaintNest Support Team