Unsatisfactory resolution from AI Technologies Inc.
Complaint Details
On February 1, 2009, I signed up for AI Technologies Inc.'s troubleshooting service at their Elmiraton, Mississippi location. I was told that the service would include package, but after paying $195.53, I discovered this wasn't the case. When I called to resolve this, River L. was unhelpful and refused to address my concerns.
Comments (2)
Aditya Mraz
May 21, 2025 05:20I wanted to update this complaint to mention that a representative from AI Technologies Inc. called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Brenna Hilpert
May 22, 2025 05:16Dear customer, On behalf of AI Technologies Inc., I would like to personally apologize for the inconvenience you've experienced with our training session. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-64714A86) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Linda Allen Customer Service Director AI Technologies Inc.
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