False promises made by Advance Training Harbin representative
Complaint Details
I am writing regarding order #ORD-6147-JPX-4811 placed with Advance Training Harbin on March 14, 1980. I paid $597.80 for membership, but when it arrived, I discovered has a manufacturing defect. I've made numerous attempts to contact customer service, but Sterling Q. and other representatives have not been helpful in resolving this matter.
Comments (2)
Nia Powlowski
May 21, 2025 05:59I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Advance Training Harbin has been much more responsive, though we still haven't reached a satisfactory resolution regarding their personal shopping service.
Admin User
May 23, 2025 05:51ComplaintNest Administrator Alert: We have noticed that Advance Training Harbin has not yet responded to your complaint about their expedited shipping. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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