Billing dispute with Justice & Practice

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Justice & Practice. Can someone please provide an update?

Dear customer, On behalf of Justice & Practice, I would like to personally apologize for the inconvenience you've experienced with our technical support package. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate discount on future purchases to address this situation. Additionally, we have documented this case (Reference: REF-4B009C2F) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jennifer Wilson Client Relations Manager Justice & Practice

ComplaintNest Administrator Note: We have reviewed this complaint against Justice & Practice and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the subscription box. ComplaintNest Support Team