Misleading advertising by Hyper Studios Hougang Corp.
Complaint Details
I want to report a serious concern with Hyper Studios Hougang Corp.'s product that I purchased on August 7, 2005 from your Rosechester, Maine store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Oda Q., but my issue remains unresolved.
Comments (2)
Phoebe Gislason
May 21, 2025 05:32It's now been 12 days since my initial complaint, and Hyper Studios Hougang Corp. still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their loyalty program.
Eunice Watsica
May 14, 2025 05:32Dear valued customer, Thank you for bringing this matter to our attention. We at Hyper Studios Hougang Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal kit and have initiated an internal investigation (Reference: REF-37E79373). One of our specialists from our Technical Support will be contacting you within the next 9 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Barbara Moore Resolution Specialist Hyper Studios Hougang Corp. Customer Relations
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