Warranty claim denied by Remedy Institute Holdings
Complaint Details
On August 28, 1993, I signed up for Remedy Institute Holdings's installation service at their Lake Barryshire, Colorado location. I was told that the service would include system, but after paying $179.10, I discovered this wasn't the case. When I called to resolve this, Christina T. was unhelpful and refused to address my concerns.
Comments (2)
Catharine Haley
May 07, 2025 05:55I appreciate Remedy Institute Holdings reaching out, but the solution provided doesn't address my original concern. The replacement television has the same defect as the original one I complained about.
Gerta Simon
May 20, 2025 05:56ComplaintNest Administrator Alert: We have noticed that Remedy Institute Holdings has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
Complaint Status
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
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Status Update
Status updateStatus changed to "Resolved"
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