Misleading advertising by TrueDepot St. John's

Online Shopping Verified Submitted Sep 23, 2024
TrueDepot St. John's | Sri Lanka | Josephine Gibson

Complaint Details

I am writing regarding order #ORD-2728-GCG-7947 placed with TrueDepot St. John's on March 17, 2002. I paid $416.10 for tool, but when it arrived, I discovered was damaged upon delivery. I've made numerous attempts to contact customer service, but Reinhold O. and other representatives have not been helpful in resolving this matter.

909 views | 1 comments | Sep 23, 2024 18:30

Comments (1)

Josephine Gibson

Josephine Gibson

May 22, 2025 05:11

I'm updating my complaint because TrueDepot St. John's finally contacted me today. They've offered to replace the jacket, but I've requested a refund instead since I've already purchased a replacement elsewhere.

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Sep 23, 2024 Josephine Gibson

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