Misleading advertising by TrueDepot St. John's
Online Shopping
Verified
Submitted
Sep 23, 2024
Complaint Details
I am writing regarding order #ORD-2728-GCG-7947 placed with TrueDepot St. John's on March 17, 2002. I paid $416.10 for tool, but when it arrived, I discovered was damaged upon delivery. I've made numerous attempts to contact customer service, but Reinhold O. and other representatives have not been helpful in resolving this matter.
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1 comments
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Sep 23, 2024 18:30
Comments (1)

Josephine Gibson
May 22, 2025 05:11I'm updating my complaint because TrueDepot St. John's finally contacted me today. They've offered to replace the jacket, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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2 EventsComplaint Submitted
SubmittedComplaint submitted
Sep 23, 2024
Josephine Gibson
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Ai verifiedComplaint verified
May 26, 2025
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