False promises made by TrueDepot St. John's representative
Online Shopping
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Jan 10, 2025
Complaint Details
I am writing regarding order #ORD-5064-BHN-9688 placed with TrueDepot St. John's on January 31, 1989. I paid $322.59 for appliance, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Ilene Q. and other representatives have not been helpful in resolving this matter.
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Jan 10, 2025 11:18
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Garrison Schiller
May 15, 2025 05:25After speaking with Charles Rodriguez from the Support Operations at TrueDepot St. John's, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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