Misleading advertising by Trade & Central
Complaint Details
I purchased a gadget from Trade & Central on October 18, 1987. Shortly after using it, I experienced is missing essential components. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Curt J. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Moriah Olson
Apr 26, 2025 05:46I've received an email from Riley Thompson at Trade & Central offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The winter coat was clearly defective from the start.
Jennie Brown
May 11, 2025 05:32Dear valued customer, Thank you for bringing this matter to our attention. We at Trade & Central take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our handbag and have initiated an internal investigation (Reference: REF-B13B768C). One of our specialists from our Customer Service will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Brown Client Relations Manager Trade & Central Customer Relations
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