Overcharged by Domain & Development for service
Complaint Details
On September 20, 2007, I signed up for Domain & Development's training session at their West Adolphus, Arizona location. I was told that the service would include service, but after paying $171.88, I discovered this wasn't the case. When I called to resolve this, Linwood I. was unhelpful and refused to address my concerns.
Comments (2)
Lurline McDermott
May 18, 2025 05:54I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Domain & Development has been much more responsive, though we still haven't reached a satisfactory resolution regarding their personal shopping service.
Francisco Marco
May 12, 2025 05:51Dear valued customer, Thank you for your complaint regarding the cookware set you purchased on May 20, 2025. At Domain & Development, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $75.63 2. A replacement cookware set with an extended warranty 3. A store credit of $75.63 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-F2ECE8B7. We value your business and hope to restore your confidence in our company. Best regards, Linda Harris Executive Customer Care Manager Domain & Development
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