Delayed delivery from The Mega Retail Depok Holdings
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Jul 02, 2024
Complaint Details
I am writing regarding order #ORD-2225-UDZ-2066 placed with The Mega Retail Depok Holdings on January 10, 2019. I paid $818.90 for plan, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Claud O. and other representatives have not been helpful in resolving this matter.
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1 comments
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Jul 02, 2024 04:37
Comments (1)

Theodore Roberts
May 16, 2025 05:36Thank you for your response, but I'm still not satisfied with the resolution offered. The $81.81 refund only covers part of what I paid for the maintenance contract, and I've had to spend additional money to fix the issues caused.
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Jul 02, 2024
Theodore Roberts
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