The Mega Retail Depok Holdings refused to address issue
Online Shopping
Verified
Verified
Jun 04, 2024
Complaint Details
I'm writing to complain about the customer support I received from The Mega Retail Depok Holdings. After paying $141.15 for membership, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Ward D., but have not received a satisfactory resolution.
915 views
|
1 comments
|
Jun 04, 2024 13:56
Comments (1)
Sanford Bernhard
May 16, 2025 05:59I'm updating my complaint because The Mega Retail Depok Holdings finally contacted me today. They've offered to replace the athletic shoes, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Complaint Status
Verified
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 04, 2024
Sanford Bernhard
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Verified"
May 26, 2025
System