Unresolved issue with Advocate, Advocate & Group product
Complaint Details
On May 15, 2004, I signed up for Advocate, Advocate & Group's upgrade service at their Port Nicolasmouth, Indiana location. I was told that the service would include gadget, but after paying $241.68, I discovered this wasn't the case. When I called to resolve this, Brianne X. was unhelpful and refused to address my concerns.
Comments (2)
Waylon Steuber
May 22, 2025 05:36Just wanted to follow up on my complaint regarding Advocate, Advocate & Group. I haven't heard anything back yet, and the catering service I purchased is still not working correctly. Any assistance would be greatly appreciated.
Jedidiah Becker
May 11, 2025 05:57Dear valued customer, Thank you for bringing this matter to our attention. We at Advocate, Advocate & Group take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our grocery order and have initiated an internal investigation (Reference: REF-A7CE4026). One of our specialists from our Quality Assurance will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Williams Client Experience Manager Advocate, Advocate & Group Customer Relations
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