Billing discrepancy with Med Specialists medical center
Complaint Details
On July 16, 1996, I signed up for Med Specialists's return process at their Emardfurt, Arkansas location. I was told that the service would include gadget, but after paying $132.60, I discovered this wasn't the case. When I called to resolve this, Delaney Q. was unhelpful and refused to address my concerns.
Comments (2)
Marilyne Kris
May 24, 2025 05:57I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Med Specialists has been much more responsive, though we still haven't reached a satisfactory resolution regarding their repair service.
Gerta Simon
May 26, 2025 05:47Dear valued customer, Thank you for your complaint regarding the tablet you purchased on April 3, 2025. At Med Specialists, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $285.28 2. A replacement tablet with an extended warranty 3. A store credit of $285.28 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-022DEEF5. We value your business and hope to restore your confidence in our company. Best regards, Hayden Thompson Customer Service Manager Med Specialists
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Similar Complaints
Delayed delivery from Diagnostic Services Holdings
Appointment scheduling issues with The Prime Vitality Specialists
Advanced Specialists refused to address issue